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Order processing typically takes 12-24 hours. Then, the delivery time depends on your geographical location and can vary from 2 to 4 working days. Residents of Greater Montreal can sometimes receive their package the next day.

Order processing typically takes 12-24 hours. Then, the delivery time depends on your geographical location and can vary from 2 to 4 working days. Residents of Greater Montreal can sometimes receive their package the next day.

A tracking number will be available as soon as your order is shipped. You can use this number to track the progress of your package.

1. Select products online and add them to your cart.

2. You also have the option of having your products packaged in a gift box for $7 more. Simply check the “Gift Box” option in your cart.

All our products are available at the DIX30 branch. Additionally, orders placed online can be picked up in store.

Please note that we cannot accept the cancellation of an order once it has been processed. To make changes to your order, please contact us before your package ships. If your package has already been shipped, we recommend contacting the shipping distributor directly to update your shipping address.

If the package is returned to us due to an incorrect address or undeliverable, please note that you will be responsible for return shipping costs.

If you received an item that does not match your order, please contact us within 5 days of receipt.

Please contact us with your order number if you wish to make any changes. Please note that we cannot guarantee item change if your order has already been processed. However, we would like to inform you that you have the possibility of exchanging your items free of charge at our points of sale.

Yes, we offer in-store pickup service. When ordering online, you can choose the in-store pickup option as your delivery method. Once your order has been processed and ready, you will be informed by email or telephone to collect your package from our designated store. Be sure to check store hours before heading there.

All our products are designed and manufactured in Quebec, in different regions. We are proud to support local brands and promote products made in Quebec. You can consult our directory for more information on the brands we offer at Signé Local.